http://christianbrothersac.com/client-testimonials/
Client Testimonials
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Customer Comments for Christian Brothers Air Conditioning in Austin, Texas
Christian Brothers Air Conditioning in Austin, Texas takes the extra effort in to insure that our customers receive a level of attention and service that is professional, consistent, and courteous. We appreciate hearing from our customers and we enjoy showing you some of the comments that we have received.
January 2012
"Yesterday, Casey did some pklumbing repairs on a new condo we bought. He was great. He explained everything up front, including the possibility of an extra cost if a commode flange was bad. It was and it cost extra, which I understood when I saw him working so hard and long on it. When he got to resetting the second commode (it was loose), he found that just tightening up the bolts fixed it. He could have taken me for some extra costs which weren't necessary, but he didn't. He is a competent, pleasant and honest young man. He is a valuable asset to your company and your reputation." Lawrence L., Central Texas (1/8/2012)
December 2011
"I have nothing but good things to say about my experiences with Church Services Foundation Repair through Christian Brothers. Eva called me back immediately to make an appointment. They were always reachable and easy to communicate with. Ken and Sam came over to my house and were courteous, knowledgeable and very professional. I felt like i was dealing with a company that cares. Fredrico and his crew came to my house and did what looked like impossible work in a quick fashion. When they first piled all of the concrete cylinders on our front yard I did not think that they would use them all but they did. Fredrico went above and beyond and kept certian parts of my broken stone wall from collapsing by tucking it under my home's molding while his men jacked up that section of the house. Watching him out there with his hands ont he wall while giving instruction to 3-4 men to lift in unison was pretty amazing. Also, several holes were directly under small sensitive pipes, tubes and wiring which your expert crew was able to avoid damaging. I had no idea just hwo messed up my home was until they were done. No mess, no fuss, this has been an easy and pain free experience, thank you. I have heard horror stories about foundation repairs and you really busted the myth!." (Joseph G., Round Rock, TX 11/2/2011)
January 2011
"They gave mea very resonable bid on my service contract for my business location after a truly bad experience with another company. Came out to my house for an issue thinking it was time to replace coila nd furnace, and left after assessing the situation without charging us for more than a service call. As honest as I've seen." (Wally D. Austin, TX 1/6/2011)
December 2010
"I wanted to say thank you for a great job done! Mike and Mark did an excellent job on the install, including the extra return upstairs, and Jeff came by the house this morning and did a fantastic job on the drywall repair. I appreciate everyone's hard work from getting the finances worked out to the install. I will highly recommend Christian Brothers to all because of your outstanding customer service and professionalism." (Russell P. Austin, TX 12/21/2010)
"...I want to thank Leon for doing such a great job when he came out on Thanksgiving to fix my unit. I had the family over for the day and wasn't [sure] how bad the weather was going to be or I would have waited till the next day. I was hoping that it would be [a] quick fix or that the system could be temporarily overridden till after the holiday. Unfortunately it took him a while to isolate the problem and I thank him and your company for doing such a professional job. This is the reason that I chose Christian Brother[s] over other companies." (Blake S. Austin, TX 12/14/2010)
November 2010
"Just a note to advise you that one of your technicians, Leon Robinson, who was at our home on 11/8/2010 to inspect our heater, is a great representative for your business. For almost 2 years now, some wires to the fans on the outside unit were exposed. Although, we have asked about it in the past, we were told that it was no big deal. Well, Leon did not like the fact the wires were exposed. Within a few minutes, Leon had them tucked back into proper position. We appreciated Leon going the extra mile and will recommend Christian Brothers to everyone." (C. Beck, Austin, TX 11/8/2010)
October 2010
"He [Leon] was the nicest man and did an excellent job providing customer service." (M. Curtis, Austin, TX, 10/18/2010)
"Leon was fantastic! He happily and quickly made changes to my unit and the price was fair. Thank you. I'll refer to you anytime I can." (B. Ricks, Austin, TX 10/14/2010)
"Leon fixed my AC for me today and I had to write and say thanks. I don't usually give reviews but had to make an exception. Leon was very knowledgeable and thorough. He left me not only with a good-as-new AC, but an overall feeling that I got a great value. He also took the time to talk to me about what was done and the various pricing and service plan options. I would highly recommend Christian Brothers for their exceptional service and great value." (Ken S. Austin, TX 10/14/2010)
September 2010
"I've had to call for afterhours service a couple of times because of incompetence from a repair performed by another well known a/c company. I called Christian Brothers because they were highly recommended. The technical (Alan) that came out twice was professional and highly skilled -- and understood the situation at my house. I can't say enough good things about this company--they've been out late in the evening, responding very quickly to my emergency call. I was with the aforesaid company for over 25 years before switiching to Christian Brothers, where I plan to stay. I would highly recommend them to anyone." (Sarita S. Austin, TX 9/14/2010)
August 2010
"I am a local Realtor, helping an out-of-town landlord client lease his property. The tenant is arriving tomorrow and the air conditioning unit went out yesterday afternoon.After calling the company I had been using as well as 3 other major companies, I called Christian Brothers at 10 AM this morning to set up an appointment. It is now 2:25 PM. The technician arrived at 1:50 PM (right on time). He correctly identified the problem and fixed it in less than half an hour. I will recommend Christian Brothers to all my clients in the future. Thanks for your fabulous service!" (Susan G., Austin, TX 8/23/2010)
"I would like to say "Thank you" to Leon. He came to our home last night (and this morning) to fix our air conditioner. He was VERY nice and courteous. Leon took the time to show both my Husband and I what was wrong with our unit and gave us an estimate of what it cost. Even though he was unable to fix the problem last night (the screws didn't match the ones he had on the truck), he was at our home this morning at the time he promised last night. If there is another way to recognize Leon as a GREAT employee, he should DEFINATELY be recognized. I work in Human Resources and I always find it SO nice to see someone who is cheerful and courteous while working. THANK YOU CHRISTIAN BROTHERS AND LEON for a job EXCELLENTLY done!!! =)" (Nick and Maria G. Austin, TX 8/12/2010)
"I am thrilled with the service I got from Christian Brothers. They installed a new system in my home and at every step, everyone I worked with was professional, respectful of my my home and very courteous. From Adam Dobie the initial technician who recommended that I consider replacing my 30 year old system, to Adam Turnipseed who talked me through the whole process and helped me pick out a unit, to the two technicians who did a beautiful job of installing everything, it was a great experience. I would highly recommend their services." (Rachel M. Austin, TX 8/5/2010)
June 2010
"I had my spring check up on my ac. The serviceman(Robert Morales was very efficent and professional. He explained every thing that he was doing. I strongly recommend Christian Bros. I've been a customer for 17+years" (Bill T. Austin, TX 6/3/2010)